So I have set up a couple of ERP systems including an integrated "e-shop" one of which I had updated on the occasion of weekend. It's a great fully independent solution. No Amazon, no Shopify, no Etsy etc... If you need to do capitalism it is at least nice to do it without being beholden to some powerful overlord!

Anyways, on this Tryton e-shop I made a curious observation about the speed of payment processing on checkout. The transactions almost always process very fast...

...the payment gateway we integrated into typically responds in less than 1 second and we send the order confirmation page immediately upon getting that response.

I have received a comment from a user who wasn't sure their payment went through because it was "TOO FAST" and it wasn't until she checked her email a bit later on and saw the transaction receipt that she was sure the order went through!

Have we become so used to bloated software that we expect it to be slow when it "works"?


...Apparently some apps and Web pages add useless delays at certain points such as payment processing and performing searches etc. so that users feel like the system is doing some kind of work!

How much time is wasted by such mind games that make software appear to be doing more work than it really is? :blobthinkingcool:

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